Social Media More Important Than Ever




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January 10, 2012
The Customers' Voice, Your Social Graph And Your Reputation
By Sally Falkow
Social media impacts every part of your business. in 2012 it is imperative that you:

Know who your customers are and where they are active online

Understand the power of social media for positive and negative impact

Make social media a part of your risk management strategy

Educate your employees - all your employees - about the far-reaching effects a social media comment can have

Strive to give the best possible experience to all customers

Understand how social content gets indexed in search results and how search affects your reputation

Continue Reading


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Other iEntry Business Resources:
- WebProNews.com
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